Terms and Conditions — The complete guide to using sna101

1General Terms & Conditions

Sna101 is a trusted and secure platform for online betting and gaming enthusiasts in Bangladesh. These Terms and Conditions constitute a legal agreement between sna101 and the user. By accessing the platform and using any of its services, you are deemed to have accepted these Terms and Conditions.

Sna101 reserves the right to update these Terms and Conditions at any time. Members will be informed via email or platform notification before changes take effect. Continued use of the platform following any update constitutes acceptance of the revised Terms and Conditions.

These Terms and Conditions are written in English and this version shall be considered the definitive text. In the event of any ambiguity, sna101's interpretation shall be final.

2Account Registration & Usage

To register with sna101, you must provide accurate and complete information. Each individual may hold only one account. If multiple accounts are found under the same person, all accounts will be closed and any remaining balance may be forfeited.

• The name, address, and mobile number provided at registration must be accurate.
• Do not share your account password with anyone.
• Transferring or selling your account to another person is strictly prohibited.
• If you need to update your details, please contact our support team.
• If you notice any suspicious activity on your account, notify sna101 immediately.

Sna101 reserves the right to reject any application during the registration process and is not obligated to provide a reason for doing so.

3Age Verification & KYC Process

Users must be at least 18 years old to open an account with sna101 or carry out any financial transaction. Opening an account on behalf of a minor is strictly prohibited. Accounts that cannot be age-verified will be closed.

The following documents may be requested as part of the KYC (Know Your Customer) process:

• A clear copy of your National ID (NID) or passport.
• A utility bill or bank statement as proof of current address.
• Documentation proving ownership of the payment method.

Withdrawal requests may not be processed until KYC verification is complete. sna101 is committed to preventing money laundering, and suspicious transactions may be reported to the relevant authorities.

4Deposit & Withdrawal Policy

Deposits on sna101 can be made via Mobile Banking, Nagad, and Rocket. Funds are generally credited to your account instantly. If there is a delay in payment processing, please contact our support team.

• Withdrawals can only be made to the same payment method used for the original deposit.
• KYC verification is mandatory before your first withdrawal.
• Wagering requirements must be met before any bonus winnings can be withdrawn.
• A daily withdrawal limit applies — please contact support for details.

5Bonus & Promotion Terms

Each bonus offer on sna101 has its own specific terms and conditions. Please read the relevant offer terms carefully before claiming a bonus. The following generally applies:

• The welcome bonus is available to first-time registrants only.
• Bonus amounts are generally subject to a wagering requirement of 15–30x.
• Wagering requirements are fulfilled only by betting on eligible games — not all games qualify.
• Bonuses are typically valid for 7–30 days; any unused bonus will expire at the end of this period.
• Only one bonus is available per person, per device, or per IP address.
• Accounts found to be abusing bonuses may be suspended or terminated.

Sna101 reserves the right to modify or cancel any promotion at any time. In the event of any bonus-related dispute, sna101's decision is final.

6Betting Rules

Before placing a bet on sna101, make sure you understand the rules of the relevant sport. Once a bet is confirmed, it cannot be changed or cancelled. The following applies to all members:

• The minimum bet amount is BDT 10, and the maximum is subject to specified limits.
• If an event is cancelled or declared void, the stake will be refunded.
• If incorrect odds are displayed due to a technical error, sna101 reserves the right to void the affected bets.
• Sna101 is not liable for bets that fail to process during live betting due to connectivity issues.
• Unusually large bets on a single event may be limited or declined.

Separate detailed rules apply to Sports Betting, Live Casino, and slots games. Contact our support team for any questions regarding betting rules.

7Prohibited Activities

The following activities are strictly prohibited on the sna101 platform. Any such activity will result in immediate account closure and the forfeiture of any remaining balance:

• Money laundering or transactions involving illegally obtained funds.
• Opening multiple accounts to abuse bonuses.
• Involvement in match-fixing or any form of sports manipulation.
• Placing automated bets using software or bots.
• Attempting to hack or gain unauthorized access to sna101's systems.
• Stealing or using another member's personal information.
• Conducting transactions using third-party payment methods.
• Operating an account on behalf of a minor.

8Account Suspension & Closure

Sna101 reserves the right to investigate, suspend, or close any account for any of the following reasons:

• Suspected or confirmed breach of terms and conditions.
• KYC verification not completed.
• Account inactive for an extended period (more than 12 months).
• In accordance with instructions from legal or regulatory authorities.
• Evidence of fraudulent activity.

Users may also request account closure at any time through our support team. You will be given the opportunity to withdraw any valid balance before the account is closed — though transactions related to bonuses may be subject to review.

9Responsible Gaming Policy

Sna101 believes gaming should be an enjoyable and controlled form of entertainment. We never want any member to experience financial or emotional distress. That is why our responsible gaming tools are always available on the platform:

• Deposit limit: Set daily, weekly, or monthly limits.
• Bet Limits: Set a maximum bet limit for any given period.
• Self-Exclusion: Temporarily lock your account for a set period.
• Cooling-off period: Take a break for anywhere between 24 hours and 6 weeks.
• Reality Check: Receive periodic reminders about your play time and spending.

If you or someone you know is struggling with a gaming addiction, please reach out to our support team or Responsible Gaming Visit the page.

10Changes to Terms & Miscellaneous

Sna101 reserves the right to amend these Terms and Conditions, in whole or in part, at any time. Members will be notified of significant changes via email or in-app notification.

• These Terms and Conditions are governed by the applicable laws of Bangladesh.
• Any disputes regarding the terms will be resolved through mutual discussion wherever possible.
• Sna101 is not liable for any losses resulting from technical disruptions.
• If any part of these Terms and Conditions is found to be unenforceable, the remaining provisions will continue to apply.
• Last Updated: January 2026.

If you have any questions or feedback about our terms, please reach out to our support team. We're always here to help.